Handle Sample Requests with Caution:Exercise caution when responding to sample request emails from strangers. These requests may stem from ignorance of business processes or, worse, attempts to scam samples or sensitive information. Remember to only respond to emails that provide detailed self-introductions and clearly express interest in specific products.

Provide Product Information Carefully:Do not rush when sending product information to potential clients. Be patient and gradually introduce yourself and build mutual understanding through multiple rounds of email exchanges to establish trust.

Spark Customer Interest:First, capture the clients attention by sending a few high-quality sample images. Then, gradually showcase the features of different products, ensuring the client is thoroughly impressed through ample promotion. If samples are requested, remain patient.

Insist on Charging for Samples:When sending samples for the first time, at least charge for the shipping costs. Genuine buyers are not only willing to pay these fees but may even offer to do so. This can be seen as a significant step toward a successful transaction.

Follow-up after sample shipment:After receiving the samples, customers may need time to inspect them, submit them to end buyers, or display them at trade shows. Although they require time to process the samples, feedback should be obtained as soon as possible.

Value customer feedback:Sufficient attention should be given to how customers handle the samples and their feedback. In a rapidly changing market, customers appreciate and trust suppliers who can provide efficient and high-quality services.

Be patient during sample negotiations:Although sample negotiations can be time-consuming and laborious, and may often seem futile, do not give up. Patience and confidence are the cornerstones of successful transactions.